Brockley Flowers Accessibility Statement
Our Commitment to Accessibility
Brockley Flowers is dedicated to ensuring that our online flower ordering platform is accessible to everyone. We firmly believe that every Brockley customer, regardless of ability or disability, should have an enjoyable, barrier-free experience when ordering Brockley Flowers online. Accessibility is at the heart of our web design process, and we strive to support a diverse community through an inclusive online presence.
WCAG 2.1 AA Compliance
Our website has been developed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 AA level. These internationally recognised standards guide our approach to design, structure, and content presentation. By aligning with these guidelines, Brockley Flowers ensures that essential features on our site are usable by the widest possible audience. This includes clear navigation, descriptive headings, keyboard accessibility, and content that adapts for various devices and assistive technologies.
Screen Reader Compatibility
Customers who rely on assistive technologies, such as screen readers, can access Brockley Flowers with confidence. We use semantic HTML elements to provide clear, logical structure, making our content readable and navigable by modern screen readers. All images on our online flower ordering site feature meaningful alternative text, ensuring that crucial information is available even when visual content cannot be perceived. Our development processes include regular screen reader testing to identify and address any potential barriers to a smooth ordering experience.
High Contrast and Readable Design
The Brockley Flowers website has been designed with high contrast colour schemes to enhance visibility and legibility for all users, including those with low vision or colour blindness. Our text and interface elements are chosen for maximum clarity, supporting users who may need larger text or additional contrast. We regularly review our designs to maintain optimal readability, ensuring every customer can browse our floral selection and complete online orders with ease.
Feedback and Contact for Accessibility Issues
Your experience matters to us. If you encounter any difficulties using our website or have suggestions to improve accessibility, we encourage you to reach out to us. We are committed to responding to accessibility inquiries and addressing issues promptly. Our goal is to ensure that every Brockley Flowers customer, regardless of ability, can order flowers online without barriers. We value your input as we strive to offer the most inclusive flower delivery experience in Brockley.
Continuous Improvement
Accessibility is an ongoing journey for Brockley Flowers. We continually update our online services to enhance usability and meet evolving standards. Through regular training, testing, and customer feedback, we work to identify areas for improvement and implement effective solutions. Our dedication ensures that every Brockley resident and customer can access beautiful flower arrangements and place orders online, independently and efficiently.
